This book presents a philosophy for reducing patients' anxiety and putting them at ease, beginning the moment they call for an appointment. Combining clinical hypnosis techniques with specialized verbal and nonverbal communication strategies, the authors guide the entire dental team in every facet of patient interaction. Through instructional scripts and case histories, they offer specific techniques for managing fear, anxiety, and pain; sedation; smoking cessation; and treatment of children, among other topics. The book includes 280 pages and 1 illustration.
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This book presents a philosophy for reducing patients' anxiety and putting them at ease, beginning the moment they call for an appointment. Combining clinical hypnosis techniques with specialized verbal and nonverbal communication strategies, the authors guide the entire dental team in every facet of patient interaction. Through instructional scripts and case histories, they offer specific techniques for managing fear, anxiety, and pain; sedation; smoking cessation; and treatment of children, among other topics. The book includes 280 pages and 1 illustration.
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